Reporting to the Director of Customer Support, this Manager role provides overall leadership to the Product Support Leads, providing coaching and mentoring, and ensuring that operational improvements are measurable and focused on the most impactful outcomes for our customers and internal teams. This role requires a natural curiosity to keep growing and learning, a desire to build trusting relationships across the organization, and demonstrates a metrics-driven approach to problem solving.
In this role, you will work directly with the CS Operations Manager and CS Leadership to build out best-in-class Data Analytics, Systems, and Enablement Tools to enable the CS team to provide the best experience to Samsara’s customers. This role requires strong business acumen, a passion for scaling organizations and streamlining operations.
This position is needed to lead and optimize Twilio’s hardware asset management for U.S.-based employees. As a Senior Strategic Asset Manager, you’ll develop and implement lifecycle strategies that ensure efficient procurement, tracking, and governance of end-user devices. This role partners cross-functionally to drive cost efficiency, compliance, and operational excellence—equipping employees with the tools they need, when they need them.
Lead Virta's end-to-end revenue processes, drive payer strategy, and unlock efficiencies through automation and innovation. Reporting to the CFO, you will be responsible for all aspects of Virta’s revenue cycle—from eligibility, coding, and claims to collections, payer contracting, and regulatory compliance. You’ll bring deep RCM domain expertise and strong payer relationships to build a scalable, tech-enabled infrastructure.